Technology Solutions for Modern Operations
Reliable IT. Smarter
Automation. Secure
Infrastructure.
SWH Technologies helps organizations modernize infrastructure, improve reliability, strengthen security, and automate repetitive IT operations.
Services
End-to-End Technology Services
From strategic consulting to hands-on infrastructure management, SWH Technologies delivers reliable, secure, and automated IT solutions.
IT Consulting
Strategic technology guidance aligned with your operational goals—infrastructure roadmaps, technology assessments, and vendor selection.
Systems Administration
Windows Server, Linux, Microsoft 365, Active Directory, and VMware environment management with proactive monitoring and maintenance.
Network Infrastructure
Design, deploy, and manage enterprise networks—VLAN segmentation, firewalls, VPNs, SD-WAN, wireless, and high-availability architectures.
Cybersecurity Hardening
Defense-in-depth strategies: endpoint security, vulnerability management, CVE remediation, compliance (NERC-CIP, NIST), and intrusion prevention.
Monitoring and Alerting
Splunk, vROps, FortiAnalyzer, and custom alerting—centralized visibility into server, network, and security health with actionable dashboards.
Automation and Scripting
PowerShell, Python, and SOAR workflows that eliminate manual toil—automated patching, reporting, deployment, and incident response.
Microsoft 365 & Windows Admin
SCCM/MECM, Intune, Azure AD, Exchange, and hybrid identity management—endpoint deployment and user lifecycle automation.
Linux / VMware / Hybrid Infrastructure
VMware ESXi/vCenter clusters, Linux server farms on bare metal and cloud, hybrid connectivity, and capacity planning at scale.
Capabilities
Practical Outcomes That Matter
Real operational improvements for real IT environments—less manual work, better visibility, stronger security.
Reduce Manual IT Work
Automate patching, provisioning, reporting, and routine maintenance tasks that consume your team's time.
Improve System Visibility
Centralized monitoring across servers, networks, and applications with actionable dashboards and alerts.
Strengthen Security Posture
Endpoint hardening, vulnerability management, CVE remediation, and compliance audit readiness built in.
Automate Patching and Reporting
Scheduled patch cycles, compliance reports, and health dashboards—generated automatically, delivered on time.
Centralize Monitoring
Unified views into infrastructure health, log aggregation, and performance metrics from a single pane of glass.
Improve Infrastructure Documentation
Network diagrams, runbooks, configuration baselines, and knowledge bases that keep your team aligned.
Build Repeatable Procedures
Standardized operational playbooks, incident response workflows, and deployment automation pipelines.
Modernize Legacy Infrastructure
Incremental migration and modernization—without the risk or disruption to critical operations.
Our Process
Structured. Repeatable. Reliable.
Every engagement follows a proven methodology—discovery, assessment, design, implementation, automation, monitoring, and continuous improvement.
Discover
Understand your environment, pain points, and operational goals.
Assess
Evaluate current infrastructure, security posture, and compliance gaps.
Design
Architect solutions that align with your needs and constraints.
Implement
Deploy with minimal disruption—phased rollouts and clear milestones.
Automate
Script, pipeline, and eliminate manual processes for consistency.
Monitor
Centralized visibility with proactive alerting and incident response.
Improve
Continuous refinement based on data, feedback, and changing needs.
About
Built for Real Operations
Practical IT for Practical Problems
SWH Technologies focuses on practical IT solutions for real operational problems: infrastructure reliability, automation, monitoring, documentation, endpoint management, and security-focused administration.
"Technology should make operations quieter—not louder. Every solution we build has one measure of success: does it make someone's job easier and the system more reliable?"
Our team brings deep hands-on experience running critical infrastructure—24/7, with zero margin for error. We design and implement solutions that keep essential operations running, security posture strong, and operations teams informed.
Security-First
Defense-in-depth from the ground up. Security isn't bolted on—it's designed in.
Automation Focused
Manual processes introduce errors. We automate everything repeatable.
Visible Operations
Full visibility into system health, security, and performance—not black boxes.
Proven Experience
8+ years running critical infrastructure at scale—with uptime that speaks for itself.
Leadership Experience
Information Technology Manager I
California Department of Water Resources, Operations & Maintenance Division – Sacramento, CA
09/2025 – PresentPermanent appointment leading the OT Unit supporting 24/7 operations of the State Water Project. Direct staffing, budgeting, project management, and vendor relations while ensuring NERC-CIP compliance.
- Lead NERC-CIP compliance assessments and tabletop exercises for Medium compliance standards
- Direct annual budget planning, procurement, and vendor contract renewals for critical OT software systems
- Oversee staff development through performance evaluations and targeted training programs
- Lead constructive sessions with OT SMEs and other UPSS Sections to propose new technologies, architectures, and solutions that support operational needs and security requirements of DWR and the State Water Project
Acting Information Technology Manager I
California Department of Water Resources, Operations & Maintenance Division – Sacramento, CA
09/2023 – 09/2025Acting as team lead supporting, monitoring, and troubleshooting all virtualized and physical server infrastructure crucial to ensuring the 24/7 operation of the State Water Project. Role additionally entails planning, direction, and organization of staffing resources, scheduling, project management, vendor and internal communication, budget management, and fostering positive work culture and teamwork.
- Led assessment and evaluation of implemented infrastructure solutions and procedures to guarantee conformity with NERC-CIP regulatory policies; utilized tabletop exercises and audit results to assist in planning and implementation of new department policies and procedures to ensure OT Unit and other UPSS sections meet NERC-CIP evidence standards for Medium compliance
- Represented Operation Technology Unit and Energy Management Section as the Operation Technology subject matter expert
- Reviewed incident management and recovery planning procedures and provided critical feedback toward improving the State Water Project's resiliency efforts
- Cooperatively participated and organized OT unit resources to create/test an operational backup site for Water Dispatchers in the event of an emergency
- Participated in the planning and budgeting phase of yearly fiscal project and maintenance overhead of currently utilized and relevant technologies
- Conducted team meetings to attain the latest status of OT unit workload to monitor, prioritize, assign, and distribute workload to OT Staff
- Conducted one-on-one meetings to monitor and evaluate performance and assign relevant training to staff to encourage knowledge, skill, and ability development
- Participated in and led staff probationary reports and reviewed/evaluated employee performance during appraisal and development periods
- Led procurement of annual renewal of key Operation Technology Unit software and vendor support contracts
- Led planning, project kickoff, internal and external collaboration with vendors and DWR staff to design and implement Microsoft Endpoint Configuration Manager within a dark site network to increase efficiency of patching, third-party software upgrades, and endpoint administration and deployment procedures
- Led constructive sessions with OT SMEs and other UPSS Sections to propose new technologies, architectures, and solutions that support operational needs and security requirements of DWR and the State Water Project
Senior Systems Engineer
California Department of Water Resources, Operations & Maintenance Division – Sacramento, CA
04/2023 – 09/2025Acting as lead architect in designing, configuring, supporting, monitoring, and troubleshooting all virtualized and physical server infrastructure crucial to ensuring the 24/7 operation of the State Water Project. Led all phases of project management for UPSS related technical projects, including budget planning, procurement, scheduling, scope, vendor and internal communications, implementation, and closeout.
- Led assessment and evaluation of implemented infrastructure solutions and procedures to guarantee conformity with NERC-CIP compliance policies set by the department; provided feedback for an internal audit to perform possible gap analysis for future increased compliance requirements
- Represented Operation Technology Unit in performing a Cyber Security Tabletop Exercise
- Maintained established technology practices, processes, and procedures for incident management
- Participated in the planning and budgeting phase of yearly fiscal project and maintenance overhead of currently utilized and relevant technologies
- Led procurement of annual renewal of key Operation Technology Unit software and vendor support contracts
- Produced and designed automated PowerShell scripts to create monthly automated reports of VMware software baseline compliance to ensure accurate and timely data for planning and mitigation of newly discovered CVEs
- Led planning, project kickoff, internal and external collaboration with vendors and DWR staff to design and implement Microsoft Endpoint Configuration Manager within a dark site network to increase efficiency of patching, third-party software upgrades, and endpoint administration and deployment procedures
- Led planning and implementation of multi-day AV product training for other staff members to ensure sufficient cross-training for effective management and utilization of standardized security software
- Led implementation and technical documentation of new Trend Micro Portable Security USBs to ensure UPSS meets documented NERC-CIP requirements and department policies for compliance
- Led implementation of new antivirus modules such as Intrusion Prevention to increase DWR's security posture via additional visibility and reporting capabilities of system CVEs and common network-based cyber security attacks
- Acted as an escalation point for providing Level 3 system support for the most complex and critical impacting technical issues/incidents
- Led upgrade of aging VMware Infrastructure from EOL versions of ESXi and vCenter from version 6.7 to version 7.0, and increased effectiveness of DWR AV solution via migrating from NSX Agentless mode to agent-based
- Monitored and assessed security status of servers and workstations, including the rapid remediation of critical CVEs through consistent patching
- Designed new technologies, architectures, and solutions that support security requirements of DWR
Information Technology Specialist I
California Department of Water Resources, Operations & Maintenance Division – Sacramento, CA
03/2022 – 04/2023Provided support and services to ensure 24/7 operation of the State Water Project. Oversaw technical operations and maintenance of essential utility power systems, including physical and virtual server infrastructure and data storage technologies.
- Assessed and evaluated implemented infrastructure solutions and procedures to guarantee conformity with the NERC-CIP compliance policies set by the department
- Maintained established technology practices, processes, and procedures for incident management
- Planned, operated, and maintained Windows and Linux server system availability
- Planned, implemented, and managed enterprise backup systems and disaster recovery processes via solutions such as Commvault and Zerto
- Led CIP annual password reset cycle initiative for OT Section to meet CIP compliance
- Led integration efforts of PureStorage, UCS, and VMware with VMware vROps to create automated health reporting and network monitoring of resources
- Led OT efforts on SCADA Server Refresh Project and the implementation and creation of standardized CIS hardening policies to increase security compliance of servers with industry best practices
- Managed, implemented, and administered multi-site VMware vCenter, ESXi, vRealize Operations Manager, and vRealize Log Insight Infrastructure
- Managed, implemented, and administered various server and SAN platforms such as Cisco UCS B Series and C series servers, Cisco UCS Fabric Interconnects, Dell PowerEdge, Cisco Hyperflex Data Platform, and PureStorage SAN Arrays
- Performed analysis of server resource utilization and planning of future capacity requirements
- Performed Anti-Virus administration of Trend Micro Deep Security and Trend Micro Apex One
- Utilized local and syslog forwarded events in Splunk to perform root cause analysis of security related anomalies
- Created comprehensive documentation and Visio diagrams of key infrastructure technologies and step-by-step processes
- Managed geographically redundant multi-site Windows Active Directory and DNS Servers
- Monitored and assessed security status of servers and workstations, including the rapid remediation of critical CVEs through consistent patching
- Designed new technologies, architectures, and solutions that support security requirements of DWR
Technical Services Associate
Infortech Corporation – Santa Clara, CA
05/2021 – 03/2022Part of a Managed Services team responsible for providing technical support to a diverse range of clients. Delivered lead technical assistance from basic end-user support to comprehensive network and server management.
- Provided individualized customer support for software, operating system, and hardware configurations
- Led onboarding efforts of new MSP customers and performed project planning end-to-end to onboard clients within 90-day timeframe
- Utilized Kaseya, Splashtop, and SyncroMSP RMM solutions to offer remote support to clients
- Ensured up-to-date ticket status through documentation using Blesta and SyncroMSP
- Created and stored critical business documentation in knowledgebases using Hudu and Kaseya IT Glue
- Implemented and managed Fortinet FortiGate firewalls and FortiSwitches, Fortinet Endpoint Management System, FortiClient, and FortiAnalyzer
- Established and supported IPsec VPN tunnels and SSL VPN connections
- Provided support for FortiVoice VOIP systems and phones
- Conducted day-to-day management and user configuration for Microsoft Azure AD, Microsoft Office 365, and traditional Active Directory environments
- Led implementation and management of Cisco Duo for mandatory 2FA for Office 365 and Fortinet SSL VPN logins
- Led implementation of email security solutions such as Barracuda MSP
- Managed DNS records through Windows DNS and Cloudflare for hosted domains
- Implemented Netwrix Auditor for asset monitoring and data classification
- Delivered end-user support for ERP systems like E2 Shop Systems and MieTrak
- Implemented and managed a weekly direct mail marketing campaign to potential clients using Apollo.io as a CRM
Helpdesk & Server Technician
Engineering Computing Systems, San Jose State University – San José, CA
06/2017 – 05/2021Provided support for faculty, staff, and campus computer labs within the College of Engineering and Industrial Studies.
- Provided 1-on-1 customer support for software, OS, and hardware configurations including remote support using Microsoft Remote Desktop, SSH, VNC, and Team Viewer
- Performed 1-on-1 user training of staff for new technology and supported projectors, AV equipment, and copiers
- Deployed operating system images to computer labs using Symantec Ghost, Clonedeploy, and Acronis True Image
- Managed Windows application licensing servers via LMtools and Sentinel RMS
- Managed VMware ESXi, vCenter and 150+ virtual Windows and Linux servers including web servers, application licensing servers, domain controllers, image deployment servers, file servers, and backup/disaster recovery infrastructure servers running Veeam
- Led upgrading and migration of vCenter, ESXi, and VMware SAN to version 6.7 from 6.5
- Configured SAN technology for integration with ESXi including ISCSI and NFS LUNs
- Deployed cloud VDI solution of 250+ desktops using Citrix Virtual Desktop and App Platform
- Managed Windows Active Directory OUs, users, security groups, and GPOs
- Responsible for racking and stacking of server and networking equipment, and performing asset management tasks such as tagging and cataloging of hardware assets
- Led implementation and administration of Windows HPC 2019 to perform complex compute operations for ANSYS and Matlab
- Automated deployment of applications and security remediation on lab computers using PowerShell
IT Consultant
Women in Engineering, San Jose State University Tower Foundation – San José, CA
02/2020 – 03/2020, 12/2020 – 03/2021Annual conference celebrating women engineers' accomplishments and inspiring the next generation of women engineers. Endorsed and hosted by San Jose State University.
- Developed Audio/Video plan for annual 700-attendee conference
- Provided training for speakers, sponsors, and other IT staff
- Provided VIP support to high-profile speakers
- Converted physical conference to a hybrid-virtual conference using Zoom and Vimeo on an accelerated 1-week timeline
- Moderated and supported concurrent speaker sessions
- Advised on fully virtualizing future conferences using EventAirs
- Evaluated virtual conference software vendors to increase value and efficiency
Credentials
Certifications & Expertise
Proven qualifications across virtualization, security, network infrastructure, and disaster recovery.
ITIL V4 Foundation
IT Service Management
2023
VMware Certified Associate
Digital Business Transformation
2020
Fortinet NSE 3
Network Security Associate
2021
Trend Micro Certified
Deep Security Professional
2022
Zerto Certified
Disaster Recovery Associate
2022macOS Certified
Mac Integration 10.13
2018Contact
Let's Talk
Need help modernizing, securing, or automating your IT environment? Let's talk.
Ready to Improve Your Infrastructure?
Whether it's an infrastructure assessment, compliance preparation, security hardening, or team leadership support—our team is ready to help build the solutions your operations need.
How We Work
Every engagement starts with a conversation to understand your environment and goals.
- Assessment and discovery of your current environment
- Customized solution architecture and timeline
- Phased implementation with clear milestones
- Ongoing monitoring and automated maintenance
- Comprehensive documentation and knowledge handoff
- Flexible engagement: project-based or retainer